Image: http://www.macrumors.com/images/macrumorsthreadlogo.gif (http://www.macrumors.com/2008/11/05/software-fix-for-macbook-pro-trackpad-issue-coming-soon/) Earlier this week, a number of complaints (http://www.pcpro.co.uk/news/234231/new-macbook-trackpad-sparks-flurry-of-complaints.html) emerged about a trackpad issue found on the new MacBook Pros. PCPro.co.uk (http://www.pcpro.co.uk/news/234231/new-macbook-trackpad-sparks-flurry-of-complaints.html) relays one customer’s experience: —Quote— “Every 50 clicks, my trackpad will stop responding for five to clicks,” reports one poster. “Generally this will resolve itself given a few seconds, and is not directly dependent on number of times the trackpad is clicked while unresponsive.” —End Quote— The problem even drew the attention of Apple according to one blogger (http://blog.bigzaphod.org/2008/11/03/email-steve-jobs-apple-calls-back/) who received a phone call from the company specifically about the issue: —Quote— He told me that Apple is researching the clicking issue. They have no resolution of it and, of course, there’s not really an official acknowledgment of it, but they are checking into it because they’ve heard the complaint frequently. —End Quote— A Just yesterday, a MacRumors reader emailed a similar complaint to Steve Jobs who responded with a short but revealing email that simply stated “Software fix coming soon.” Steve Jobs has been known to reply to emails in the past and a review of the email headers were consistent with Jobs’ previous emails. No exact timeframe on the fix was given, but this information should provide some reassurance to those affected that it seems to be correctable with a simple software update. Thanks to Max at StartupInterviews.com (http://startupinterviews.com/) Article Link: Software Fix for MacBook Pro Trackpad Issue “Coming Soon” (http://www.macrumors.com/2008/11/05/software-fix-for-macbook-pro-trackpad-issue-coming-soon/)

Earlier this week, a number of complaints emerged about a trackpad issue found on the new MacBook Pros. PCPro.co.uk relays one customer’s experience:

Quote:

“Every 50 clicks, my trackpad will stop responding for five to clicks,” reports one poster. “Generally this will resolve itself given a few seconds, and is not directly dependent on number of times the trackpad is clicked while unresponsive.”

The problem even drew the attention of Apple according to one blogger who received a phone call from the company specifically about the issue:

Quote:

He told me that Apple is researching the clicking issue. They have no resolution of it and, of course, there’s not really an official acknowledgment of it, but they are checking into it because they’ve heard the complaint frequently.

A Just yesterday, a MacRumors reader emailed a similar complaint to Steve Jobs who responded with a short but revealing email that simply stated “Software fix coming soon.”

Steve Jobs has been known to reply to emails in the past and a review of the email headers were consistent with Jobs’ previous emails. No exact timeframe on the fix was given, but this information should provide some reassurance to those affected that it seems to be correctable with a simple software update.

Thanks to Max at StartupInterviews.com

Article Link: Software Fix for MacBook Pro Trackpad Issue “Coming Soon”

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